Solutions to MB SD Connect C4 Star Diagnosis problems

August 1, 2019wp-admin

1. About computer system requirement

Q: Blue screen after insert SD C4 Dell D60 hard disk into the computer and open it.

A: Make sure Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.

Q: When click “Diagnostic” to find “Fingerprint ID” of MB SD C4 2013.5, got an error” Internal error (3.17) – 3.89 You must contact the user help Desk “. (Shown picture below)

A: Check whether computer is compatible with SD Connect 4 2013.05 software. If choose d630 hard disk, it needs to work with Dell D630 computer with integrated video card and 1GB memory; if choose movable hard disk, it’s requirement to the computer is: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional.

2. About languages available

Q: Is DAS available with 21 languages and optional to reset? Or only English available?

A: The DAS on the desktop is only English available, after enter into Xentry you are allowed to set the language you want. Just enter into Xentry whatever car models you want to diagnose, and if the car model should be diagnosed and programmed in the DAS but you enter Xentry, it will automatically switch into DAS and the DAS language will be as the same as the Xentry language.

3. About update

Q: MB SD C4 Connect Compact 4 Star 2013.03 update error: the software update was aborted. Please repeat the update process. (662)

A: do not update MB SD Connect Compact 4. You are allowed to update hardware version to 2.02, not 2.2.

4. About activation/code
Q1: When Setup SD connect Compact 4 hard disk, while got a message reading “No access authorization code! Please contact the Star diagnosis call center.

A1: It needs activation, please send us Hardware fingerprint, LAN-ID and HW-ID, then we will help you active.
Solutions to MB SD Connect C4 Star Diagnosis problems

How to do NTG2.5 coding with SDConnect C4

May 9, 2019wp-admin

I’m here to tell you

It’s possible to coding NTG2.5 on the benchand test a few things, using SD connect C4 etc.

What you need to do is connect NTG2.5 with your SD Connect 4, you need to connect KL30/KL31/CAN-H/CAN-L, you don’t need to connect the ignition pin because NTG2.5 doesn’t have KL15.

And, you need to attach a 120ohm resistor as a terminal between CAN-H and CAN-L, it’s a request of CAN BUS protocol. You can check this. Found it on a forum

Then, if your connection are all correct, you should use vediamo to code your NTG2.5, the CBF file is HU25.cbf, you can’t use Xentry/DAS because there is no ZGW on your bench, so the Xentry/DAS will never be connected with NTG2.5.

If you want to test rear view camera, you just need connect your camera to the NTG2.5, but you need supply +12V power to your camera manually.

Manually trigger the rear view camera output via Vediamo:

Just press “Rev. Cam.” item like below image in the system setting page, the rear view camera will active if you power the camera up.

On a side note: KL31 bridge

KL 31 just means the Negative Battery Terminal / Ground (I am from germany and the schematics here and in other countries say that Klemme 31 (short KL. 31) is the Minus Terminal of an Battery.

So just connect Pin 15 (A-Block of the Quadlock Connector) to 12V+ (KL. 30) and Pin 12 to the Ground/Negative Terminal of your power supply (KL.31). And now press the ON Button and pray it works (which works always for me )

How to active MB Star SDC4 Xentry 2019.05 on Win7?

May 8, 2019wp-admin

SD Connect 4 2019.05 is available with DELL 500G HDD and Solid Hard Disk 256G.
Following paragraphs are on instructions.

DAS
Open “Get Hardware ID”, Copy the HardwareID and send it to the dealer for generating “license.dat”

Open “license.dat”

Open”DAS”

EPC WIS
Open”EWA net”

Name admin
Password 12345

Open”CarProKey”

XENTRY Diagnosis
Open”ConfigAssist”

Open Computer –Local Disk C-ProgramData-LicDir copy “lic_key_2.dat”, rename “lic_key_2.x4711″ Set to read-only file

XentryDAS Expire, How to solve

March 9, 2018wp-admin

Here is 09.2017 Xentry/DAS Expire Error Message and Solution:

Xentry/DAS Expire Error:

La validata dell’attuale versione dei dati scadra dal 2018/02/21. installare una versione dei dati attuale.
Error message in English:

The validated current version of the data will range from 2018/02/21. install a current version of the data.

Upload photos…

http://www.cnautotool.com/category-192-b0-MB+STAR.html

How to solve:

Reactivate xentry or setup your PC time earlier

Better reactivate

Xentry/das can be reactivated yourself anytime if you have software from the site: CnAutotool.com

2016 MB Star SD Connect C4 Hardware and XENR TY DAS FAQ

August 19, 2017wp-admin

Here are the most frequently-asked questions from Mb Star C4 diagnostic scanner users and professional answers from engineers working for CnAutotool.com. Hopefully, it helps those in trouble.

Q: How to change the Xentry language?
A: Go to Setup, select Setting language, then choose a language and click on Accept.

Q: How to setup the DAS language?
A: Go to DAS Properties. In the Target, change the last two letters (which is the first two letters of the language). Then click on OK.

Q: Xenry language error: A fault has occurred.
A: Change the PC date and time to be the same as the Xentry version.E.g. Your Xentry is version 2015.09, you need set up 2015.09.05 on your PC.

Q: Fault (30.3) pops up after DAS activation. No valid DAS license; DAS will now be closed.
A: Go to local disk C:/programme files/Mercedes-Benz/StartKeyCenter2; find our StartKeyCenter.exe.

If DAS doesn’t expire, just change the bin file in C:/programme files/Mercedes-Benz/DAS

If DAS expires, you need Lan-id to activate DAS

Q: Xentry cannot run, the icon displays then disappears.
A: Change the PC date and time to be the same as the Xentry version;

If it does not work, replace the bin file in C:/programme files/Mercedes-Benz/DAS (the bin file differs from Xentry versions)

If all above fails, send the Mercedes software hard disk to the vendor to re-copy files.

Q: Mercedes Scan Tool MB SD connect c4 firmware files are lost and WIFI cannot be set up.A: It means your sd connect firmware files are deleted and you need update sd c4 firmware.
Files need to update (ORDER!!!!!!):
02_CSD_2_10.zip
01_Boolimage_2_3.zip
03_PmPic29_Cpld23.zip
Sd connect c4 firmware update manual:
Step 1: Install battery
Step 2: Change file name
Step 3: Update SD Connect C4 firmware

Note: please prepare new batteries and an OBD cable for use; if it fails to connect to the vehicle, replace it with the OBD 12V power; otherwise, it would pop up error 662 (update fails.)

Q: SDconnect Tool kit appears Error 749 in Administration.Due to network problems, no connection to the SDconnect can be establish (749)No SDconnect is selected or the desired SDconnect cannot be selected
A: It results from incorrect IP setup. Please go to the network connect to WLAN set up IP: 172.29.127.119

Q: Xentry error 2221-45: No access authorization code![2221-45] No access authorization for XENTRY diagnostics was found on the server. You must contact the user help desk.
A: Go to C:/programme files/Mercedes-Benz/Xentry/fusoko/eclipse/plugins; delete the file “com.damler.xentry.diagservice_1.6.0.201607181047”

Q: Xentry cannot open for use even reopen Xentry or restart the PC after activation.No access authorization code! You must contact the user help desk.
A: Go to C:/programme data/LicDir; delete lic-key2.dat

Open StartKeyCenter on Desktip; activate Xentry

Get a new lic-key2.dat after Xentry activation; copy and paste lic-key2.dat; then rename it as “lic-key2.x4711” (setup the file properties to Read Only)

Q: EWA-NET file cannot start. HTTP Status 500-Servlet execution threw an exception.
A: Go to the Start menu, then EWA-NET Admin ToolIn EWA Admin Tool, Server, EPC, WIS all should start (if they have started yet, pls. stop and restart)Server, EPC, WIS restart, reboot the PC, then open EWA-NET to login

Q: Xenry Error (1.2)-2.503.13003:Initialization of diagnosis multiplexer failed
Possible causes:
The link between the diagnosis multiplexer an the diagnostic socket is interrupted
The link between the diagnosis multiplexer an the diagnostic unit is interrupted.
The voltage supply at the diagnostic socket (circuit30 and (or) circuit31)is fault.
Note:When using SD connect c4 multiplexer, check the connection status using the Toolkit.
A: check the connection of the cable and the car;
Then check the wired&wireless IP setup
Then check the Mercedes software; it’s MB SD C4 software, not Star C3
If all ok, it may result from the SD connect c4 mux or the cable

BIG THANKS to engineers at cnautotool.com.

MB SDconnect C4 WLAN/ WIFI connection failed (solved)

May 24, 2017wp-admin

Symptom:

Mb Star Connect C4 can only be used by wire connection for the WLAN cannot work normally and there is no WLAN option on MB SD C4 device.

Device:
MB SD CONNECT CPMPACT 4

Possible cause:
This is not China SD C4 software;
Some files are lost when update yourself;
Other causes make SD C4 mux cannot work normally.

Solution:
Just Update your sd connect c4 firmware to the newest version 2.30:

Step 1
Please prepare 6 AA5 batteries according to Step-by-Step Instruction for how to install MB SD C4 Batteries.
Note: Please do use brand new batteries with sufficient electricity; otherwise, you will fail to update the firmware.

Step 2
Select the green cable to connect to your laptop and MB SD Connect Compact 4 diagnostic multiplexer, and use OBD cable to connect to Mb Star C4 multiplexer and your vehicle. (If the vehicle cannot be connected, select OBD 12V power instead.)

Step 3
Open the software “2012.09 DAS”.
Go to C:\ program files \ SDconnect Toolkit to check whether there are the three following files as the pic below shows.
Update_automatic;
Update_manual;
Update_Special.
If the files’ names are different from the pic shows, please correct the names the same as the pic shows.

Step 4
Restart your computer.
Ps. How to solved update error “DCDI-eErrorCode=204 (204)”:
Update firmware to the latest version
[update instruction file]

For update, the three files above need to be upgraded.
(01_Boolimage_2_3.zip
02_CSD_2_10.zip
PmPic29_Cpld13.zip)

The update order:
02_CSD_2_10.zip> 01_Boolimage_2_3.zip> PmPic29_Cpld13.zip

NOTE: When update, please do use brand new batteries. Also, you need OBD cable to connect to your vehicle for power supply. (If you cannot succeed in connecting to the vehicle, choose OBD 12V power instead; otherwise, 622 error report would appear to tell you that the upgrade is unsuccessful.)

In general, this 00 error means that it is set poorly.

Result:
WLAN option shows on MB STAR Diagnostic Tool MB SD C4 multiplexer. SD C4 can be connected via wire or WIFI.

2015.05 MB Star “DAS license expires in 1 day” Error Solution

May 22, 2017wp-admin

2015.05 MB Star “DAS license expires in 1 day” Error Solution

Problem:
I am using Mercedes Benz Diagnostic Tool Mb Star Connect C4 mux with 2015.5V DAS hard drive. It worked great, but today it suddenly give me error
“ihre DAS-Lizenz lauft in 1 Tagen ab” (Their DAS license expires in 1 day.).

Solution:
If you bought your mb star hard drive/solid drive from CnAutotool.com, please open STAR Utilities program on desktop, copy and paste DAS ID to our technician. We’ll activate the DAS Xentry software for you.

New generation MB SD connect compact 5

April 24, 2017wp-admin

New generation MB STAR C5 with Mb Star Connect C4 PCB board inside with multi-langauge support Benz vehicles after year 2000. Mercedes Benz SD C5 Star Diagnosis support wireless function for Benz cars and trucks.

New MB Compact 5 Features:
1. New MB SD Connect Compact 5 Star Diagnosis support wireless diagnose;
2. New MB SD Connect Compact 5 Star Diagnosis not only support K line diagnose and CAN BUS,but also UDS diagnose protocol. Because old MB STAR C4 main board do not have UDS chip, so old MB STAR C4 can not support it;
3. Multiplexer now use Lan cable to connect
4. Connector adopt Military quick swap technology, it can support 10,000 times pull plug, more stable;
5. All core accosseries adopt original new packing chip, and 24hours test, guarantee the quality of the products;

Newest MB SD connect compact 5 support offline and online programming, If you want to do online, eobdtool.com supply Online SCN Coding Service.

This should be a very short comparison The C5 is not really a C5 it’s just a C4 board inside a C5 shell and it does not fit well so the batteries are stuck dangling outside, its not worth a penny more than the C4 in fact due to the badly designed casing it’s worthless

it does not offer any advancement on the C4 whatsoever, it has been made by the chinese to dupe the unsuspecting buyer our advice is stay well away you are paying for a fancy metal box that is not all that fancy
Mercedes benz C5 original tools do offer an incremental advancement on the c4 but the china clone does not.

the clone C5 is often sold at a higher price yet it runs the same software

our conclusion is to stay away from it until there is a clone of the actual C5.

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