Solutions to MB SD Connect C4 Star Diagnosis problems

About - computer - system - requirement

1. About computer system requirement

Q: Blue screen after insert SD C4 Dell D60 hard disk into the computer and open it.

A: Make sure Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.

Q: When click “Diagnostic” to find “Fingerprint ID” of MB SD C4 2013.5, got an error” Internal error (3.17) – 3.89 You must contact the user help Desk “. (Shown picture below)

A: Check whether computer is compatible with SD Connect 4 2013.05 software. If choose d630 hard disk, it needs to work with Dell D630 computer with integrated video card and 1GB memory; if choose movable hard disk, it’s requirement to the computer is: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional.

2. About languages available

Q: Is DAS available with 21 languages and optional to reset? Or only English available?

A: The DAS on the desktop is only English available, after enter into Xentry you are allowed to set the language you want. Just enter into Xentry whatever car models you want to diagnose, and if the car model should be diagnosed and programmed in the DAS but you enter Xentry, it will automatically switch into DAS and the DAS language will be as the same as the Xentry language.

3. About update

Q: MB SD C4 Connect Compact 4 Star 2013.03 update error: the software update was aborted. Please repeat the update process. (662)

A: do not update MB SD Connect Compact 4. You are allowed to update hardware version to 2.02, not 2.2.

4. About activation/code
Q1: When Setup SD connect Compact 4 hard disk, while got a message reading “No access authorization code! Please contact the Star diagnosis call center.

A1: It needs activation, please send us Hardware fingerprint, LAN-ID and HW-ID, then we will help you active.
Solutions to MB SD Connect C4 Star Diagnosis problems

How to do NTG2.5 coding with SDConnect C4

I’m here to tell you

It’s possible to coding NTG2.5 on the benchand test a few things, using SD connect C4 etc.

What you need to do is connect NTG2.5 with your SD Connect 4, you need to connect KL30/KL31/CAN-H/CAN-L, you don’t need to connect the ignition pin because NTG2.5 doesn’t have KL15.

And, you need to attach a 120ohm resistor as a terminal between CAN-H and CAN-L, it’s a request of CAN BUS protocol. You can check this. Found it on a forum

rear-view-camera-vediamo-1 rear-view-camera-vediamo-2

Then, if your connection are all correct, you should use vediamo to code your NTG2.5, the CBF file is HU25.cbf, you can’t use Xentry/DAS because there is no ZGW on your bench, so the Xentry/DAS will never be connected with NTG2.5.

If you want to test rear view camera, you just need connect your camera to the NTG2.5, but you need supply +12V power to your camera manually.

rear-view-camera-vediamo-3

Manually trigger the rear view camera output via Vediamo:

Just press “Rev. Cam.” item like below image in the system setting page, the rear view camera will active if you power the camera up.

rear-view-camera-vediamo-4

On a side note: KL31 bridge

KL 31 just means the Negative Battery Terminal / Ground (I am from germany and the schematics here and in other countries say that Klemme 31 (short KL. 31) is the Minus Terminal of an Battery.

So just connect Pin 15 (A-Block of the Quadlock Connector) to 12V+ (KL. 30) and Pin 12 to the Ground/Negative Terminal of your power supply (KL.31). And now press the ON Button and pray it works (which works always for me )

How to active MB Star SDC4 Xentry 2019.05 on Win7?

SD Connect 4 2019.05 is available with DELL 500G HDD and Solid Hard Disk 256G.
Following paragraphs are on instructions.

DAS
Open “Get Hardware ID”, Copy the HardwareID and send it to the dealer for generating “license.dat”
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Open “license.dat”

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Open”DAS”
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EPC WIS
Open”EWA net”
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Name admin
Password 12345
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Open”CarProKey”
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XENTRY Diagnosis
Open”ConfigAssist”
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Open Computer –Local Disk C-ProgramData-LicDir  copy “lic_key_2.dat”, rename “lic_key_2.x4711″ Set to read-only file
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