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1.What does JPRO do?
JPRO Professional empowers diesel technicians to diagnose and repair all makes, models, and components. JPRO reduces a technician’s dependency on OEM software by offering industry-leading bi-directional controls, including DPF regens, cylinder cutouts, parameter changes, and much more.
2.What trucks will JPRO work on?
For commercial vehicles, JPRO is an all makes, models, and components solutions. For detailed information, check out our coverage chart.
3.Can JPRO adjust parameters such as road speeds or idle shutdown settings?
Yes! JPRO allows for many parameter adjustments, including max road and cruise speeds, idle shutdown, PTO, VSS, Trip Information, and more! Coverage varies by manufacturer, so please visit our coverage chart for complete details.
4.What adapters work with JPRO?
For the most reliable connection and functionality, we recommend a Noregon DLA+ 2.0 adapter but any RP1210C compliant adapter should work with JPRO.
5.If I buy JPRO, do I need anything else?
JPRO software requires a compatible Windows based PC, laptop, or tablet, RP1210C compliant adapter, and the appropriate cable that connects the computer to the vehicle’s OBD-II, 9-pin, or 6-pin port.
PLEASE NOTE: JPRO’s HD support for Mack and Volvo only supports the following adapters: • Noregon DLA+, DLA+ Wireless, DLA+ 2.0, DLA+ 2.0 Wireless, and DLA+ PLC • Vocom 88890300 • NEXIQ USB-Link, USB-Link 2
PLEASE NOTE: Ford, GM, Isuzu or Sprinter mediud-duty vehicle require any of the following adapters for connection: Noregon DLA+, DLA+ Wireless, DLA+ 2.0, DLA+ 2.0 Wireless
6.Do I need internet access for JPRO?
An internet connection is not necessary for connecting to the vehicle, or for using many features in JPRO, but certain tools like Fault Guidance and NextStep Repair require an active connection. Additionally, setup, updates, license verification, or submission of information to third-party warranty systems require internet access.
7.Can JPRO perform bi-directional vehicle tests?
Yes! JPRO comes loaded with industry-leading bi-directional tests for the makes and models you commonly repair. For a full list of included tests, visit our coverage chart.
8.If I have OEM software, why do I need JPRO?
Diagnosing on a component-by-component basis is time consuming in an industry where time is extremely valuable. JPRO covers all components on the vehicle to provide users with a holistic view of total vehicle health.
JPRO automatically detects all components on the vehicle, down to the serial number, so you don’t have to choose which application is needed to diagnose the vehicle. If you do need additional information from your OEM applications, JPRO will launch the application and/or its associated troubleshooting manuals directly.
