JPRO Professional Review

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The Noregon Systems JPRO Professional is a multi-brand tool providing a total vehicle view on a single screen in under one minute. Bi-directional testing, more than 44,000 OEM level fault code descriptions and extended service and engine repair information make JPRO Professional a powerful diagnostic tool, according to the company. The tool is designed to help users both decrease repair time and increase uptime.
The review

When diagnosing a vehicle with a scan tool, retrieving fault codes is step one. The next step, and often the most time-consuming, is figuring out where to go from there.

Jeremy Phelps, an ASE certified general manager at Pilot Travel Centers, says the Heavy Duty Truck Scanner JPRO Professional simplifies the fault code information, ultimately saving time for him on the job and cutting downtime “in half” for his customers.

“Most other scanners just throw a code at you and you spend excessive amounts of time just trying to figure out the code,” Phelps explains. “JPRO gives you the code and an explanation of the code so our techs know exactly where to look for the problem.”

The JPRO features aftertreatment capabilities, a feature frequently used by Phelps, and bi-directional tests.

1.Includes Heavy-Duty Modules: Mack, Volvo, Cummins, Detroit Diesel, International & PACCAR
2.Includes Medium-Duty Modules: Ford, GM, Isuzu & Sprinter
3.Bi-Directional Controls – Perform parameter changes (Mack & Volvo), DPF Regens (Mack, Volvo, Cummins, Detroit Diesel, International & PACCAR) & bi-directional tests with proprietary data & faults
4.OE Level Fault Code Information – Display over 99% of Heavy-Duty & Medium-Duty fault codes with detailed OEM level component and trailer descriptions
5.Fault Management – Clears faults and diagnoses all vehicle components in a single, easy to use application
6.Vehicle Reporting – View and print log files, including: Vehicle Health, Trip Reports & LOV Reports
7.Store & Save Data – Record data log files for playback at a later time, even away from the truck
8.Total Vehicle Health Status – See the entire vehicle in one pass on one screen + Up-to-Date – Provides 99% coverage of all heavy-duty truck DTCs through 2016

“The bi-directional test feature saves a lot of time and allows us to diagnose, test and reprogram features on customer vehicles,” Phelps says. “That not only saves us time and money, but, more importantly, helps our guests get back on the road and alleviates downtime.”

“We are able to simply hook up to the vehicle and pinpoint the problem very quickly,” Phelps says. “The aftertreatment feature that JPRO Professional has is our most used feature and helps us to accurately pinpoint any aftertreatment issues that the tractor may be having. We have saved our guests thousands of dollars in unnecessary repairs just by using the JPRO and getting real-time, accurate information that our customers have come to trust from us.”

The tool includes trailer ABS diagnostic capabilities and the ability to print comprehensive diagnostic reports.

A feature that Phelps would like to see implemented in future updates would be the ability to program body controllers.

Phelps says the JPRO is simple to navigate, even for first-time users, and Noregon’s U.S.-based customer service has been helpful with any issues that may come up during real-time diagnosis.

Overall, Phelps says the JPRO Professional has been a “huge asset”

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